Contact OffshoreDedicated.NET
Contact us for infrastructure requirements, existing service support, manual billing assistance or coordination related to the current Kyiv disaster-recovery operation.
Telegram
For direct communication with our team, including urgent coordination during the current recovery period.
Open @ODedicatedHQ →Recovery Status
Check the current incident page before requesting an update on Kyiv-affected infrastructure.
Recovery Page →Existing Customer With an Affected Server?
Please send the server IP address and the email address associated with your customer account. If you have already provided the IP and we confirmed it is on the recovery list, there is no need to repeatedly resubmit it unless we ask for additional information.
If an invoice is due while the client portal is unavailable, tell us which payment method you want to use. We will provide the appropriate payment details and record the payment manually, then reconcile it with the customer system when normal portal operations are restored.
Please Include
Account email address
Server IP address
Service or issue
Preferred payment method, if applicable
Any critical recovery requirement
New Infrastructure Enquiries
During disaster recovery, availability is being confirmed manually. Tell us the service type, hardware or virtual resources, bandwidth requirement, intended workload and preferred location. We will confirm what can actually be provisioned before arranging an order.